Service

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SERVICE DEPARTMENT

At Ditch Witch of South Louisiana we provide the best customer service possible. Our service department’s top priority is to help our customers any way we can and to minimize their downtime. We are proud to say that our service department employs some of the best technicians in the industry.  We want our customers to consider us as partners, and “we make your problem our problem.” We will try to find a solution as soon as possible.

Next to Ditch Witch equipment, our service department is also qualified to work on Honda Engines®, Briggs & Stratton®, Kubota® and Kohler®, to name a just few. We are also qualified to service our competitor’s machines, which includes VERMEER® directional drills. We look forward to service your machine.

Our service department offers:

Rated as one of the Top 10 Ditch Witch service departments in the world.

Fast turn-around times to minimize your downtime.

Factory trained and Pro-Tech certified technicians.

Fully equipped service trucks for on-site repairs.

Planned maintenance contracts available for your machine.

Welding shop to serve our customers’ special requests and needs.

Phone consultation and troubleshooting.

Extended warranties and planned maintenance.

Our technicians also service:

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COVID-19 RESPONSE

Although Ditch Witch of South Louisiana remains open for business, we will be taking the following precautions as recommended by the CDC:

For the protection of our employees and customers alike, we ask that customers not enter the building at this time.

For parts, please call ahead of time. We will pull your parts and bring them out to you when you arrive.

For service, please call and one of our employees will come outside to help you.

We apologize for this temporary inconvenience and we greatly appreciate your cooperation and understanding during this time.

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